24 Hour Flood Emergency Response
24 hour emergency number 6048887777

Rescue Restoration - Flood Specialists

Rescue Restoration Services provides a 24-hour rapid response service to the insurance industry and private sector for fire and water damage restoration in both domestic and commercial properties. We provide quality services in:

  • Flood Damage
  • Sewage Back-up
  • Fire Damage
  • Mold Remediation
  • Asbestos Abatement
  • Leak Investigation
  • Drywall/Texture Repairs
  • Grow-op Clean and Re-certification
  • Air Sampling, Mold Asbestos
photo of 2 technicians in house


There is a lot of jargon associated with restoration work. Use our glossary to learn more about common terms used in our industry.



Acronym for Certified Contents Restoration Network.


Acronym for Canadian Mortgage and Housing Corporation

CO2 Cleaning

Environmentally safe way to remove contaminants using dry ice.


The first portion of any loss that you agree to pay.

Fast Burning Fire

Fire with excess oxygen that spreads very quickly and because of the complete combustion, leaves little soot residue.


Acronym for High Efficiency Particulate Air


Acronym for Indoor Air Quality

IAQ Investigator

CMHC certified professional that conducts Indoor Air Quality inspections.


Acronym for Institute of Inspection, Cleaning and Restoration Certification

Insurance Adjuster

The person that will determine the what restoration work will be covered by your insurance policy.

Insurance Broker

The person that sold you your insurance policy.

Insurance Company

The company that provides the insurance policy.

Mold Remediation

Process of removal and cleanup of mold


Microscopic fungi that reproduces rapidly from spores and spreads quickly on materials containing organic components, such as drywall.

Proof of Loss

Insurance document that you sign to show agreement that your claim has been settled.

Restoration Contractor

General contractors or contracting company that are responsible for the entire restoration project

Schedule of Loss

Insurance document that lists all items identified for replacement since they cannot be repaired or restored.

Scope of Work

Detailed document that lists all of the repair and restoration work that needs to be done to return your property to the pre-loss state.

Slow Burning Fire

Fire that smolders before it ignites, creating much soot residue.


Specialty trade contractors, such as an electrician, hired by your restoration contractor.


Acronym for Trisodium Phosphate, material used in the clean up of mold